Communities
Building a responsible relationship with communities
POSEIDON considers dialogue with communities as an essential condition for conducting its activities responsibly.
The approach is based on listening, understanding local expectations, structured handling of requests and the progressive implementation of actions useful to territories.
View action areas Submit a requestListen, structure, respond
A dialogue framework to monitor needs, requests and community actions.
Our community approach
The relationship with communities must be organized, documented and monitored over time.
Listen
Identify expectations, concerns and needs expressed locally.
Document
Centralize requests, exchanges and information useful for follow-up.
Process
Direct requests to the appropriate managers and procedures.
Respond
Provide clear feedback when information and decisions have been validated.
Community actions
Community actions must be presented with a clear status: under study, in preparation, in progress or completed.
Territorial dialogue
Organize exchanges with local representatives, stakeholders and concerned communities.
Education & skills
Progressively support initiatives related to education, training and local skills development.
Local employment
Promote understanding of local needs and skills development when projects allow it.
Social actions
Present validated social actions with a controlled and verifiable level of information.
Local communities
Listening, dialogue, information and handling of local requests.
Authorities & institutions
Regulatory, territorial and institutional coordination when necessary.
Schools & associations
Possibilities for educational, social or territorial cooperation subject to validation.
Working with stakeholders
Community relations must be based on stakeholder identification, listening to expectations and documenting exchanges.
This approach helps better understand local issues and prepare responses consistent with the company’s capacities.
- Stakeholder identification
- Structured dialogue
- Exchange follow-up
- Validated responses
Community requests
Community requests must be received, qualified, monitored and directed to the competent contacts.
Reception
Receive the request with the necessary information: subject, location, contact and context.
Qualification
Identify the nature of the request: information, proposal, grievance or partnership.
Routing
Forward to the right contact or department according to the internal procedure.
Follow-up
Ensure traceability of processing and validated response.
Structured and responsible local dialogue
POSEIDON aims to develop a clear, documented and progressive relationship with communities and local stakeholders.